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    Published September 28, 2023

    Uber Eats’ AI Chatbot: The Future of Food Ordering

    Phone screen showing the uber eats app

    Uber Eats is developing an AI-powered chatbot that will offer recommendations to users and help them place orders quickly by asking about their budget and food preferences.

    A developer discovered the code hidden within the Uber Eats app, but it is unknown when Uber plans to launch it.

    Late August, DoorDash announced that it’s launching AI-powered voice ordering technology that will allow restaurants to increase their sales by answering all of the calls they receive. The company is also working on an AI-powered chatbot to speed up ordering and help customers find food options. Instacart has launched its on AI search tool “ Ask Instacart” to help customers save time and offer personalized recommendations

    AI-powered chatbots could be a welcome addition to food delivery apps for some users.

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